Privacy Policy

Person or Entity Responsible – Who is responsible for the processing of personal data?

Identity: FRIME, S.A.U.

Company address:

FRIME, S.A.U.

MERCAT CENTRAL DEL PEIX, CAS. 80

08040 MERCABARNA, BARCELONA

VAT: A08489320

FRIME S.A.U. Is domiciled at Mercat Central del Peix (Mercabarna), casilla 80, 08040 BARCELONA, with VAT A08489320. Registered in the Commercial Register of Barcelona, Volume 23589, Folio 197, Page B57808, Inscription 8ª C.I.F.: A- A08489320 Sole Shareholder Company.

VAT: A08489320

Tel.: +34 932 620 228

Email: info@frime.com

Contact: Customer Service

Domain name: http://www.frime.com/

Purposes – for what purposes do we process your data?

By means of this notice, the company informs the users of the website that, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and Organic Law 3/2018 of 5 December on the protection of personal data and the guaranteeing of digital rights, the personal data provided will be incorporated into our database, which is owned by the aforementioned data controller. We inform you that we will process the data you provide us with in order to:

Manage the contracting of services that you carry out through the Platform, as well as the corresponding invoicing and delivery.

Periodically send communications about services, events and news related to the activities carried out by FRIME, S.A.U., by any means (telephone, post or email), unless otherwise indicated or the user opposes or revokes their consent.

Send commercial and/or promotional information related to the contracted services and added value sector to end users, unless otherwise indicated or unless the user objects or revokes their consent.

Comply with legally established obligations, as well as verify compliance with contractual obligations, including fraud prevention.

Transfer data to agencies and authorities, provided that they are required in accordance with legal and regulatory provisions.

Data categories – What data do we process?

In the interest of the aforementioned purposes, at FRIME, S.A.U. we manage the following data categories:

Identifying data

Electronic communications metadata

Commercial information data. In the event that users provide third party data, they declare that they have their consent and undertake to provide them with the information contained in this clause, exempting FRIME, S.A.U. from any liability in this regard.

However, FRIME, S.A.U. may carry out checks to verify this fact, adopting the corresponding due diligence measures, in accordance with data protection regulations.

Legitimation – What is the legitimacy for the processing of your data?

The processing of data for the purpose of sending periodic newsletters (newslettering) on services, events and news related to our professional activity is based on the consent of the data subject, expressly requested to carry out such processing, in accordance with the regulations in force.

Furthermore, the legitimacy for the processing of data related to offers or collaborations is based on the consent of the user who submits their data, which may be withdrawn at any time, although this may affect the possible smooth communication and obstruction of processes that they wish to carry out.

Finally, the data may be used to comply with the legal obligations applicable to FRIME, S.A.U.

Data Retention Period – How long will we keep your data?

FRIME, S.A.U. will only keep the personal data of users for the time necessary to fulfil the purposes for which they were collected, as long as you do not revoke the consents granted. Subsequently, if necessary, it will keep the information blocked for the legally established periods.

Recipients – To which recipients will your data be communicated?

Your data may be accessed by those suppliers who provide services to FRIME, S.A.U., such as hosting services, marketing tools and content systems or other professionals, when such communication is required by law, or for the execution of the contracted services.

FRIME, S.A.U., has signed the corresponding processing assignment contracts with each of the suppliers that provide services to

That company, in order to guarantee that these suppliers will process your data in accordance with the provisions of current legislation.

They may also be transferred to the State Security Forces and Corps in cases where there is a legal obligation.

Banks and Public administrations with competence in the

sectors of activity, when so established by the regulations in force.

Information Security – What security measures do we implement to protect your data?

In order to protect the different types of data contained in this privacy policy, we will implement the necessary technical security measures to prevent their loss, manipulation, dissemination or alteration.

Encryption of communications between the user’s device and FRIME, S.A.U. servers.

Encryption of the information on FRIME, S.A.U.’s own servers.

Other measures that prevent access to the user’s data by third parties.

In those cases in which FRIME, S.A.U. has service providers for the maintenance of the platform that are outside the European Union, these international transfers have been regularised in accordance with FRIME, S.A.U.’s commitment to the protection, integrity and security of users’ personal data.

Rights – What are your rights when you provide us with your data and how can you exercise them?

You have the right to obtain confirmation as to whether or not FRIME, S.A.U. is processing personal data concerning you.

You also have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request their deletion when, among other reasons, such data are no longer necessary for the purposes for which they were collected.

In certain circumstances, you may request limited processing of your data, in which case we will only keep them for the exercise or defence of claims.

In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. FRIME, S.A.U. will cease to process the data, except for compelling legitimate reasons, or the exercise or defence of possible claims.

Likewise, you may exercise your right to data portability, as well as withdraw the consent provided at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

If you wish to exercise any of your rights, please contact info@frime.com.

Finally, we inform you that you can address any claim arising from the processing of your personal data to the Spanish Data Protection Agency and other competent public bodies.

Amendments to the privacy policy

FRIME, S.A.U. may amend this Privacy Policy at any time, and successive versions will be published on the Website. In any case, FRIME, S.A.U. will give prior notice of any amendments made to this policy that affect users so that they can accept them.

This Privacy Policy is updated as of 29/10/2021.

If you wish, you can also consult our Cookie Policy